We want you to be completely satisfied with your purchase. If for any reason, you are not satisfied with your purchase, please review our return policy below:
- Returns are accepted within 30 days from the date of purchase if the item is not as described.
- The product(s) must be in their original packaging and in unused condition.
- To initiate a return, please contact our customer service team at support@montrealpawn.com
- Shipping costs for returns are the responsibility of the customer and are non-refundable. Unless the item was misrepresented.
- We reserve the right to refuse a return if the product(s) do not meet the above conditions.
- Once we receive the returned product(s) and confirm that they are in their original condition, we will issue a refund within 5 business days.
Please note that any damaged or defective product(s) must be reported to our customer service team within 48 hours of receipt. We will replace the damaged or defective product(s) free of charge.
Thank you again for choosing our product(s). We appreciate your business and hope to exceed your expectations in the future.
